Return & Refund - Click400 Technologies Pvt Ltd

This Return & Refund Policy applies to services provided by Click400 Technologies (“Click400 Technologies,” “we,” “us,” or “our”).

Click400 Technologies provides creative, digital, technology, software, design, development, consulting, and related professional services. As our services are primarily digital and customized according to individual client requirements, the following policy applies to cancellations and refunds.

1. No Physical Product Returns

Click400 Technologies does not sell physical products through its website.

Accordingly, there is no physical product return or exchange process applicable to our website.

Payments made to Click400 Technologies generally relate to professional services, project work, advance payments, milestone payments, consulting, development, design, or other agreed services.

2. Service Cancellation

A client may request cancellation of a service or project by contacting Click400 Technologies as soon as possible.

Cancellation requests will be reviewed based on the status of the project and the terms agreed in the applicable quotation, proposal, invoice, work order, or service agreement.

If work has already commenced, any refund will be determined after considering the work completed, resources committed, third-party expenses, and other applicable costs.

3. Advance Payments

Certain projects may require an advance payment before work begins.

Advance payments may be non-refundable once project work has commenced, particularly where Click400 Technologies has already allocated resources, started development or design work, purchased third-party services, or incurred project-related expenses.

Any specific refund terms agreed with the client in writing will take precedence over this general policy.

4. Refund Eligibility

A refund may be considered in circumstances such as:

A payment was made in error or duplicated.
Click400 Technologies is unable to commence or deliver the agreed service due to reasons attributable to Click400 Technologies.
A refund is expressly agreed between Click400 Technologies and the client.
A refund is otherwise required under applicable law.

Refund eligibility will be determined based on the specific circumstances and the applicable project or service agreement.

5. Non-Refundable Situations

Unless otherwise agreed in writing or required by applicable law, payments may not be refundable where:

Work has already been completed.
The client has approved the work or deliverables.
The client changes their requirements after work has commenced.
The client decides to discontinue the project for personal or business reasons after work has commenced.
The client fails to provide required content, information, approvals, access, or feedback.
Third-party costs or services have already been purchased or utilized for the project.
The payment relates to completed consulting, development, design, or other professional services.

6. Duplicate or Incorrect Payments

If you believe that you have made a duplicate payment or an incorrect payment, please contact us promptly.

After verification, eligible duplicate or erroneous payments may be refunded to the original payment method, subject to applicable payment-provider procedures.

7. Refund Processing

Once a refund is approved, Click400 Technologies will initiate the refund through the applicable payment method or payment service provider.

The time taken for the refunded amount to appear in the client’s bank account, card, or other payment instrument may depend on the relevant bank, card network, payment gateway, or financial institution.

Click400 Technologies is not responsible for delays caused by third-party financial institutions or payment service providers.

8. Payment Gateway and Transaction Charges

Where permitted by applicable law and the agreed service terms, transaction fees, payment-processing charges, or other third-party charges that have already been incurred may be deducted from the refundable amount.

9. How to Request a Refund

To request a cancellation or refund, please contact us with:

Client name
Invoice or payment reference number
Date of payment
Amount paid
Reason for the refund request
Relevant project or service details

Refund requests can be sent to:

Email: info@click40.com
Phone: 7891688965

We may request additional information or documentation to verify the payment and refund request.

10. Refund Decision

Each refund request will be reviewed on a case-by-case basis in accordance with the applicable quotation, invoice, service agreement, this policy, and applicable laws.

Approval of a refund for one transaction does not create an obligation to approve a refund for another transaction with different circumstances.